Privacy Policy

Last Updated: 16.04.2026 

VitaHeal HomeCare (“VitaHeal”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) in Ontario.

Information We Collect

a) Information You Provide Directly

– Name

– Phone number

– Email address

– Address

– Health-related information (only when voluntarily provided)

– Any details submitted through contact forms

b) Automatically Collected Information

– IP address

– Browser type

– Device information

– Pages visited and time spent on the site

Collection Through Contact Forms

When you submit a form on our website, we collect the information you provide, including your name, phone number, email address, and message content.

Please avoid submitting highly sensitive medical information through website forms. If needed, we will collect this information securely through appropriate channels.

How We Use Your Information

– Respond to inquiries

– Provide care services and assessments

– Improve website performance

– Comply with legal requirements

Use of Google Analytics and Search Console

We use Google Analytics and Google Search Console to understand website usage and improve performance.

Learn more: https://policies.google.com/privacy  

Opt-out: https://tools.google.com/dlpage/gaoptout  

Handling of Personal Health Information

We may collect personal health information to assess care needs. This information is handled in accordance with PHIPA and is only accessible to authorized personnel.

Disclosure of Information

We do not sell or rent your personal information.

Data Storage

Your information may be stored on secure servers located in Canada or the United States.

Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You may request access, corrections, or withdraw consent at any time.

Cookies

We use cookies to improve user experience and analyze traffic.

Contact

VitaHeal HomeCare  

45 Dalkeith Drive, Unit 17 Upper  

Brantford, Ontario N3P 1M1  

Phone: (519) 752-3669  

Email: mmanaog@vitahealhomecare.ca